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Rip Curl New Zealand
101 Surfcoast Hwy, Torquay, Vic. 3228.
Hours:
9:00am to 5:30pm Mon-Fri E.S.T.
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+61-1300-989-014
Knowledge base
Rip Curl New Zealand
Common Questions
3
Where is my nearest Rip Curl Service Centre?
Can I purchase directly from the Warehouse?
Do you have Click & Collect?
Orders & Deliveries
4
Can I have my order shipped internationally?
How does your New Zealand Delivery service work?
I live in New Zealand, will it cost me more for delivery?
How long will my delivery take?
Returns & Refunds
7
What is your returns policy?
Can I return item/s for exchange?
How do I return my items back to Rip Curl?
Can I return Swimwear for exchange or refund after purchasing it from the online store?
Do I pay the postage costs when returning something to Rip Curl?
View all 7
Product Information
4
Is Rip Curl Footwear in Australian or USA sizes?
How can I recycle my old wetsuit?
Where can I find Product Warranty & Care Information?
Where can I find assistance with my Search GPS watch?
Gift Cards, Vouchers and Payments
4
What payment types do you accept?
Can I use in-store purchased Rip Curl Gift Vouchers Online?
Can I purchase an eGift Card/Voucher for the online store?
How does Afterpay work?
Search GPS
Getting Started
6
What are the phone, watch and app system requirements for SearchGPS?
How do I sync my SearchGPS Watch?
Is there a Search App for my Android Phone?
How does the Rip Curl SearchGPS watch work?
What is the Warranty on the Search GPS watch?
View all 6
SearchGPS iPhone App
20
How to download the SearchGPS IOS App
How to set up your SearchGPS App profile
What do I get with the basic (free) subscription
What do I get with the Premium (Paid) subscription
How do I manage or cancel my SearchGPS App subscription
View all 20
SearchGPS Rip Curl Watch
35
Caring for your SearchGPS 2 & 3 Watch
Can I set the tide to a different location?
Can I use SearchGPS 2 & 3 watch for other sports?
How do I update the Firmware?
What does SYSTEM RESET on my SearchGPS 2 & 3 watch do?
View all 35
SearchGPS Apple Watch
3
My Apple Watch screen doesn’t work when my fingers are wet.
Apple Watch - Missing waves or adding waves to a session
Do I need to be connected to cellular data on the Apple watch when I surf?
SearchGPS Website
8
Is Rip Curl Search Connect compatible with my computer?
How do I download and install the USB cable syncing software?
I cant find my surf in the logbook, app or on the website.
How do I change my email associated with my account?
I can't find my surf history.
View all 8
SearchGPS USB Connect
3
Rip Curl Search Connect doesn't detect your SearchGPS watch
How do I sync to my computer using the desktop app and USB cable?
How do I download and install Desktop App & USB cable syncing software?
Download Manuals
1
Instruction Manuals
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